I had the identical billing situation right here in Canada. There is no such thing as a telephone assist. Reside chat is with a bot.
I emailed them and received a typical type letter. I then known as the assist quantity and left a voicemail threatening authorized motion and, instantly, recieved an e-mail providing to refund 11 months service to my bank card and downgrade me to the “discontinued” $29.99 ($37.44 CDN) month-to-month charge for the TdF.
I emailed them and received a typical type letter. I then known as the assist quantity and left a voicemail threatening authorized motion and, instantly, recieved an e-mail providing to refund 11 months service to my bank card and downgrade me to the “discontinued” $29.99 ($37.44 CDN) month-to-month charge for the TdF.
It’s completely unethical, if not a rip-off, to solely supply that choice after you complain or threaten them. However, while you’re the one recreation on the town, you are able to do no matter you need, I assume.
I get that they wish to earn cash however, this apply is shady. I do know no less than a dozen individuals who solely watch the TdF and would gladly pay $30 to look at it.
As for me, I am additionally a Tiz Biking viewer for the remainder of the yr and ship them a donation to maintain them operating.
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